Clear information about authenticity, payment, shipping, customs, returns and order care.
Luxurylana Boutique is committed to authentic products and friendly customer service. Product listings include detailed photos and descriptions so customers can examine each item carefully before ordering.
Orders are generally shipped within 1–2 business days after payment. Tracking is provided when available. Canada Post or EMS may be used, and express shipping can be discussed by request.
International buyers are responsible for customs duties, taxes and import charges in their own country.
Payments are confirmed by Luxurylana Boutique before completion. PayPal, e-Transfer, and cash if picking up may be available depending on the order.
Product information is given as accurately as possible. Please check all photographs, measurements, corners, metal details, interior and description details before ordering.
Many sales are final. Exchanges or authenticity-related claims must be handled promptly with documentation where required.
Customer information is used to process orders, respond to inquiries, handle shipping and improve service.