How do I know my order was received?
Once your order has been successfully placed, you will receive a confirmation email with your order details. If you do not see it in your inbox, please check your spam or junk folder. If you still cannot locate it, please contact us and we’ll be happy to assist you.
How will I know when my order has shipped?
Once your order has shipped, you will receive a shipping confirmation email with tracking information so you can follow your package’s journey.
Do you ship worldwide?
Yes. Luxurylana Boutique offers worldwide shipping to destinations currently available at checkout. Free pickup is available in Vancouver, BC, and local delivery within Vancouver, BC is $20 USD. Shipping rates and estimated delivery times vary by destination. Please visit our Shipping page for current destinations, rates and delivery information.
Are duties and taxes included for international orders?
International orders may be subject to customs duties, taxes, or import fees determined by the destination country. These charges are not included in the purchase price and are the buyer’s responsibility.