Do You Guarantee Authenticity?

Yes. All products are guaranteed 100% authentic. Before any item is posted on the website, it is checked by an expert. We are so confident that all our products are authentic that we offer a lifetime return policy on any items proven to be non-authentic.

Do You Accept Returns?

Please read our policy.

Can I Cancel an Order?

Yes. Contact us within 24 hours of making your order.

What Payment Are Accepted?

All online orders are processed through PayPal. You can pay with your PayPal account or with your MasterCard or Visa.

Do you offer wholesale pricing?

Yes. If you are interested in more than 2-3 handbags, we offer wholesale pricing on high-end brands such as Ferragamo, Prada, Gucci, Furla, Dolce & Gabbana, Fendi to mid-range brands such as Coach, DKNY, Diesel, and Roots. Wholesale pricing ranges from 50-80% off retail on average, depending on the season of inventory.

Please contact us with the bags you would like to purchase and we will let you know if they are eligible and the wholesale price for your purchase.

Is My Information Secure?

Our checkout process uses PayPal, one of the most accepted payment solutions on the web. Because of this, Luxurylana has the same payment protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal’s secure servers. Luxurylana will never see your financial information.

Do You Offer Payment Plans?

Yes we do! We offer 2-part and 3-part payment/layaway plans. 

Click here for more information on layaway plans.

Will I Be Charged for Shipping? Yes.

Canada – $30

Vancouver BC (flat rate) – $15

US – $45

Worldwide – up to $75 depend on weight and size

Can I Pay and Pick Up in Person?

Yes, please contact us if you are in Vancouver, Canada. We can meet and make a deal directly.

When Will My Item Be Shipped?

Items will be shipped within 1 or 2 business days from the receipt of payment.

What Carrier(s) Does LUXURYLANA Use?

Purchase are sent via Canada Post with tracking # from Canada or EMS with tracking number from Japan.

What Value Do You Declare on Customs Forms?

We love our International Buyers! Unfortunately, we cannot lie on customs forms. We mark all of our customs forms as used items (not stating the brand), valued at the amount that you paid for it (minus shipping).
 The buyer of the product is responsible for any customs, duties, or taxes that are applied by his/her country.

Do You Ship To All Countries?

We send our bags almost to any country.

How Do I Track My Order?

You will receive a tracking number once your order has shipped.

Our professional shoppers are ready to assist you in your Affordable Designer Lifestyle search for authentic pre-owned handbags. Please contact us, and we will help you find that used Chanel handbag, gently used Louis Vuitton bag or used Gucci handbag.

Any model of your choice from Japan!
Used Louis Vuitton, Chanel, Hermes in your hands within 10 days!
100% guarantee of authenticity!

Please send us the model name and your budget using this form and we will try to find it!

How does it work?

For example, you are looking for a Monogram Speedy 25 but are limited in money, $400 maximum price! We will send you several options for Speedy 25 within your budget and you can choose your favorite model!

Remember, the price of luxury handbags is determined based on its condition.

Attention! The model can be sold in Japan after we have sent you pictures and you chose the bag. It is desirable to order it because it may not be in stock after an hour! Well-priced good quality handbags sell very fast!

Once you decide on a bag and it is still available:
You pay your order and we send your bag to you!